Every team wants to work smarter, but chasing efficiency with the latest technology without addressing what’s broken underneath is a fast way to create more complexity. If you’re overwhelmed by too many tools, missed handoffs, and workflows nobody follows, AI won’t fix it. Instead, it will just automate the noise.
This is where many organizations get stuck: buying powerful tools but never realizing their value because the foundation for intelligent work was never established. The result? Dashboards no one trusts, automations that don’t reflect reality, and project stakeholders who are still managing by email.
At 10xViz, we’re excited about Smartsheet’s AI-powered platform. From Smart Assist and Smart Agents to Smart Flows and Smart Columns, Smartsheet AI has the potential to supercharge how you manage work. But it only works if your teams have a process worth scaling.
How AI amplifies, not replaces
AI is not a shortcut around the hard work of building good processes. It’s a force multiplier, accelerating clarity, not replacing it.
Smartsheet’s AI models leverage your Smartsheet data to generate contextual outputs, offering context-aware features like summary generations, text classification, formula building, workflow creation, and surface insights from project data. But if the data behind those tasks is incomplete or inconsistent, the output will reflect that inconsistency. Garbage in, garbage out.
If a team’s project tracker lacks key milestones or their intake process is riddled with manual steps, AI can’t intuit the gaps. Instead, it will automate the status quo fast. This is why a good process comes first. Once clarity, consistency, and ownership are in place, AI can go to work making those processes smarter and faster.
Why Smartsheet AI is built for impact
Smartsheet AI enhances work management by reducing manual effort and accelerating decision-making. With features like Smart Assist, Smart Agents, and Smart Columns, you can capture decisions as structured data, reduce delays, and keep stakeholders aligned automatically.
- Smart Assist helps users configure workflows and summarize information using conversational prompts.
- Smart Agents can recommend next steps and trigger actions based on configured approval workflows.
- Smart Flows create complex, logic-driven automations that don’t require scripting or IT intervention.
- Smart Columns bring AI directly into your sheets to classify, translate, or generate summaries based on live project data.
- Smart Hub gives teams administrative control over how AI is configured, deployed, and governed across workspaces.
These features are designed to enhance the way you already work. That’s what makes them scalable across departments, user types, and industries.
How to get started with Smartsheet AI
To unlock the full value of Smartsheet AI, you need to do more than flip a switch. You need a framework for what you’re trying to achieve and a team that knows how to design and scale intelligent systems.
10xViz works closely with your team to assess your current workflows, align tools with business goals, and configure AI capabilities that fit your operational maturity. Whether you’re building your first Smart Flow or deploying a Smart Agent across portfolios, we help you ensure that automation supports your strategic processes.We believe AI should elevate the people doing the work, not sideline them. That means creating systems your teams will actually use, dashboards they trust, and processes that are easier to follow.
Is your process holding back your AI strategy?
The promise of AI isn’t ease. It’s impact. Smartsheet AI can help you plan faster, respond quicker, and deliver results with confidence. But the results depend on readiness. AI can’t fix broken processes. It can only accelerate how fast you confront them.
That’s why your path to intelligent work begins with getting clear on what needs to be solved, who owns what, and how success is measured. Then, and only then, can AI do what it does best: drive speed, clarity, and value at scale.
Are you looking for an AI solution that supports your processes instead of complicating them? Schedule a consultation with the 10xViz team today at 10xViz.com.
