Smartsheet has long been the go-to platform for collaborative work management. But in 2026, Smartsheet is paving the way for intelligent work management.
This shift isn’t just about smarter features but redefining how organizations plan, execute, and optimize work across every corner of the business, from IT to operations to client delivery. With enterprise-grade AI, real-time portfolio visibility, and seamless cross-functional integrations, Smartsheet is becoming the central nervous system for modern work.
10xViz is proud to be a longtime Smartsheet Platinum Partner. Smartsheet was first to deliver collaborative work management. We can be your guide to fully leveraging Smartsheet in the new era of intelligent work management. We’ve seen the platform grow from a flexible project management solution into a business-critical engine for decision-making, process automation, and strategic alignment. It’s just getting started.
Here’s what’s next for Smartsheet in 2026, and how we can help organizations harness it.
1. AI: From productivity tool to strategic advisor
In 2026, AI will no longer be an add-on but the foundation of Smartsheet’s intelligent platform. Smartsheet AI empowers users with personalized insights, predictive analytics, and automation at scale. Now, you can:
- Ask natural-language questions and get instant, contextual answers
- Uncover cost overruns, resource gaps, or project delays before they escalate
- Auto-generate workflows and calculations based on goals, not code
- Simplify content approvals and document versioning with AI-managed file libraries
- Get tailored recommendations for optimizing timelines, budgets, and workloads
With built-in governance and enterprise-grade security, Smartsheet AI brings intelligence without compromising control.
10xViz is excited by Smartsheet’s leadership in the new era. We’re ready to adopt, explore, and refine how these features can be applied to real business challenges. As new capabilities roll out, our focus is on helping clients turn AI-powered insights into action.
2. Projects and portfolios: Adaptive, unified, and value-driven
The role of the project management office (PMO) has evolved. Today, success is measured not just by execution but by how effectively portfolios deliver strategic value. Smartsheet supports this transition with portfolio-level dashboards, connected workflows, and real-time data that give leaders clear visibility into resource allocation and return.
Whether you’re running a business PMO or an enterprise PMO, Smartsheet helps you:
- Align projects with strategy
- Automate intake and prioritization
- Balance resource capacity and track dependencies
- Visualize work across multiple views (Gantt, Kanban, grid, or calendar)
- Deliver faster with standardized templates and adaptive governance
10xViz helps organizations implement these capabilities end-to-end with custom dashboards, intake portals, and automated reporting designed around your structure and strategy. The result: faster decisions, fewer bottlenecks, and smarter portfolios.
3. Digital and IT: Modernization without the overhead
Digital transformation goes beyond replacing legacy tools. It requires integrating systems, aligning investments, and accelerating execution without losing control. In 2026, Smartsheet will provide digital and IT leaders with:
- Milestone and dependency tracking
- Centralized intake and approval workflows
- Role-based dashboards for stakeholders at every level
- Pre-built and custom integrations with ITSM, ERP, and collaboration platforms
- Capacity planning and workload forecasting supported via configuration and integrations for development and operations
Whether you’re tracking strategic IT projects or reducing technical debt, Smartsheet makes it easy to visualize impact, manage delivery, and align digital initiatives with business goals.
10xViz supports digital teams by building scalable IT portfolio management environments, enabling visibility from intake through delivery and helping IT become a true business enabler.
4. Operations: From complexity to clarity
Operations teams sit at the intersection of speed, scale, and service delivery. But siloed systems and inconsistent processes make it difficult to execute consistently. Smartsheet’s 2026 roadmap for operations focuses on three key outcomes:
- Operational excellence: Automate repetitive tasks, standardize procedures, and reduce errors.
- Real-time insights: Monitor compliance, track performance, and forecast needs in a unified interface.
- Strategic alignment: Connect daily execution to high-level goals with traceability and reporting baked in.
Smartsheet’s operations management features, including automated intake, AI-powered ops insights, and governance-ready templates, empower operations leaders to transform how teams deliver.
We help clients do more than just digitize existing workflows. 10xViz helps operations teams optimize processes, building systems that reduce risk, improve accountability, and scale with confidence.
5. Client delivery: Differentiate through experience
B2B organizations win by delivering faster, more transparently, and more predictably than the competition. Smartsheet’s client delivery capabilities are increasingly used to support:
- Resource forecasting across accounts and delivery teams
- Client collaboration portals that keep customers looped in and aligned
- AI-powered reporting that turns delivery milestones into clear customer value
- Workflow standardization to reduce errors and streamline execution
Whether you’re delivering implementation projects, ongoing support services, or managed solutions, Smartsheet enables you to scale client delivery without losing the personal touch.
10xViz works with service organizations to build delivery systems that are as efficient behind the scenes as they are impressive on the client side, giving teams the structure they need to exceed expectations every time.
Smartsheet is moving forward, and so are we
The shift from collaborative to intelligent work management is a pivotal moment. It means:
- Unifying your tools, data, and teams
- Automating high-friction processes
- Forecasting outcomes with real-time visibility
- Managing performance, compliance, and delivery at scale
- Unlocking time, clarity, and confidence across your organization
10xViz is excited to be part of this transformation. We love working with Smartsheet for the platform it is today and the platform it is becoming.
Smartsheet is smarter, faster, and more powerful. Let 10xViz help you build the systems to match. Schedule a consultation today at 10xViz.com.
